Terence McCann Posted April 21, 2009 Report Posted April 21, 2009 Anyone else get a little ticked when a client asks to borrow your flashlight? Pretty anal, I know. I never say anything of course. Perhaps I should carry a mini-mag for those occasions.
kurt Posted April 21, 2009 Report Posted April 21, 2009 Nope. I carry a couple minimags and a couple cheap 250,000cp lights from the big box for them to play with. They love it, and so do I. Nobody gets to play with my Fenix but me.......
randynavarro Posted April 21, 2009 Report Posted April 21, 2009 Yea, maybe you're a bit grumpy today. I know what it's like. I just remind myself they're my clients that are trusting me with a lot. Who's there to serve whom? .
hausdok Posted April 21, 2009 Report Posted April 21, 2009 I lose or drop and break so many flashlights a year that I no longer buy the expensive kind. My wife goes down to the "Stupid Prices" store and buys up Chinese-made Maglite knockoffs about half a dozen at a time and keeps them in a box on the truck. I've always got a couple extra in the bag that someone can borrow. ONE TEAM - ONE FIGHT!!! Mike
SonOfSwamp Posted April 21, 2009 Report Posted April 21, 2009 Terence McCann said: Anyone else get a little ticked when a client asks to borrow your flashlight? Pretty anal, I know. I never say anything of course. Perhaps I should carry a mini-mag for those occasions. I told customers straight up: "If you want a flashlight, you've got to bring your own. These flashlights cost about half as much as your inspection." Also, if a busybody granddaddy showed up with his own flashlight, I'd say something like, "Let me know when you're done with your flashlighting. Because I flashlight solo." Oh, and this: When a busybody started following me around, I'd say something like, "You're going to have to follow Rick. He's in charge of keeping folks away from me, so I don't get distracted. And if you start distracting him, he'll send you back to me. Best thing to do is just have a seat on the couch until I'm ready to give you the highlight reel." Is it obvious that I didn't have to rely on RE agent referrals? WJ
RobC Posted April 21, 2009 Report Posted April 21, 2009 I never thought of it as a nuisance, I'm thankful I have a customer to lend a flashlight to. This is a service industry and if it involves lending a flashlight then so be it. You might not say anything but believe me your client will sense your thinking especially women. So, if it ticks you off then carry a 'client' flashlight AND a 'client' tape measure. It's a win-win situation.
Tom Raymond Posted April 21, 2009 Report Posted April 21, 2009 RobC said: I never thought of it as a nuisance, I'm thankful I have a customer to lend a flashlight to. This is a service industry and if it involves lending a flashlight then so be it. You might not say anything but believe me your client will sense your thinking especially women. So, if it ticks you off then carry a 'client' flashlight AND a 'client' tape measure. It's a win-win situation. Great, now I have to go shopping for mini mags and 16' tape measures with my logo on them. Thanks alot! Tom
Brad Manor Posted April 21, 2009 Report Posted April 21, 2009 I'm forever letting my clients use the spare flashlights and tape measures. What's not cool however, is when they expect to handle the Surveymaster, Disto or IR cam. -Brad
Terence McCann Posted April 21, 2009 Author Report Posted April 21, 2009 kurt said: Nobody gets to play with my Fenix but me....... Speaking of which mine came yesterday. Still waiting on the batteries and charger though. I must say I was surprised when I saw the size of it, it's tiny. Looking forward to trying it out against the Stinger. However it's going to take a lot to pull me away from the Stinger - I really dig that flashlight. That's why I get grumpy when clients like to play with it. My sandbox.
SWagar Posted April 22, 2009 Report Posted April 22, 2009 I would always allow my clients to borrow my flashlight for a few seconds to see something I was pointing out until ... One of my clients dropped it from the top of the attic access ladder. My rechargeable Mag at $125 was broken big time. That was before the time I had two flashlights. That was one dark crawl space that day. I had to use my backup cheapo Mag Light. I'm sure my client had no idea how much that light cost and did not really seem to care for that matter. Luckily Mag repairs are free. Now I bring a "client light" which is just a small cheapo Mag light. Let um drop it all they want. I keep a couple of tape measures in my tool bag for clients to use. I just buy the ones with real bright colors so I can tell they are mine.
davidlord Posted April 22, 2009 Report Posted April 22, 2009 You will like the Fenix Terry. I've been an Ultrastinger man for the last 10 years and used the Fenix for the first time yesterday. Impressive light in a very small and cool package.
Michael Carson Posted April 22, 2009 Report Posted April 22, 2009 I carry a spare flashlight and tape measure to loan to the folks. Keeps them busy while I perform the inspection. Interesting moments are when parents bring their children to the inspection and they spot your bag full of goodies and try to claim it as their own while the parents just stand there and not say anything or correct the darlin. [:-party]
Paul N Frey Posted May 21, 2009 Report Posted May 21, 2009 kurt said: Nope. I carry a couple minimags and a couple cheap 250,000cp lights from the big box for them to play with. They love it, and so do I. Nobody gets to play with my Fenix but me.......
Paul N Frey Posted May 21, 2009 Report Posted May 21, 2009 Which mod Fenex do you like most? I am still in the dark ages with my rechargable Mag (still like it). E-mail me at "oregonwest@comcast.net" if you would.
Brandon Whitmore Posted May 25, 2009 Report Posted May 25, 2009 Paul, I just picked up the Fenix TK11 R2. I believe that the R1 or R2 is what everyone on this board has been purchasing. (type in Fenix on the search feature).
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