Printed reports

[allseason]

Do any of you mail printed copies (in addition to e mail) of your reports to the client?

[Marc]

Only once or twice in the last several years. That was for clients who didn't have an Email address or didn't have a printer.

Both were delivered, not postal mailed.

Marc

[allseason]

Question #2: Do you charge them for the printed on paper copy?

[Bill Kibbel]

10-15 snail mailed each year.

No, we don't charge extra.

[Marc]

I don't charge extra for the first two copies.

Don't tell anyone!!!

Marc

[Nolan Kienitz]

Have not sent a paper copy in 8+ years.

At the time those were delivered it was due to client living on local hotel, waiting on house to close and get moved in. He did not have printer access, etc..

All very short timeline.

If I had to deliver via paper I likely would not charge.

I don't nickel/dime my clients for 'things'. One price for project (IE: inspection) and sometimes I get caught with a sprinkler system that has 25+ zones on a large parcel of land, but I've already quoted a fee to cover the usually 5-6K s.f. house sitting on that land.

Down here most sprinkler systems are 6-zones and I don't charge 'extra' for them. A lot of HIs charge for every little item. The larger systems 12+ zones and more just consume time, but not worth the effort (my view) with the client.

Sprinkler systems are only one item that came to mind for this reply.

I feel the homebuyers have enough going on ... they don't need to hear from me that checking such is extra or similar.

[kurt]

Haven't printed a report from sometime in the mid 90's. I was a beta tester for Acrobat in the early 90's; saw the future, agreed with it.

[John Dirks Jr]

I've mailed printed copies maybe twice in my 7 years inspecting. I did not charge extra.

[Neal Lewis]

I print and deliver a report a couple times a year.

[Scottpat]

I printed and mailed one last week to an elderly client. I had to buy new printer cartridges to print the blasted thing, the old ones had dried up!

[Mike Lamb]

Do any of you mail printed copies (in addition to e mail) of your reports to the client?

No.

[Jim Katen]

Do any of you mail printed copies (in addition to e mail) of your reports to the client?

Sure, once or twice a year I get customers who request hard copies for whatever reason. Our office manager usually does the sending, but the last time she was on vacation so I had to do it myself. I actually had to go to Kinkos to print the damn thing.

[fyrmnk]

When I was still inspecting I always did a formal bound hard copy from a spiral binding machine I had and mailed it in addition to emailing the PDF. I went through a lot of ink and postage.

[hoosier inspector]

I only print 3 or 4 a year, so I couldn't justify a binding machine. I found this at the local office supply and it suits me fine.

[allseason]

I had a client yesterday who does not use email so I need to send a printed report. Just when you think you're done they pull you back in. I told her I would not charge her any extra but if the attorney wants a copy it will cost him $15.

[Eric B]

I printed one up last week for the client to pick up from my home. It's still sitting here. [!]

[kurt]

I turn down jobs if there's no email address.

Pretty rare nowadays....maybe a couple in >5 years.