Bain Posted November 23, 2011 Report Posted November 23, 2011 I bought one last month, but can't log onto this site with it. I've tried using the "Done" button on the pop-up keyboard, as well as simply cliciking "Log In" on the web page. I get a message that I'm being logged in, but then I'm back at the home page, with the User Name and Password boxes empty. The issue isn't caps related, and I've adjusted the settings to accept cookies from visited sites, but no luck. Any suggestions?
JohnC Posted November 23, 2011 Report Posted November 23, 2011 Using my 4s iPhone now and had no problem entering name & password. John Callan
Tom Raymond Posted November 23, 2011 Report Posted November 23, 2011 Keep trying. I don't think it's an issue with your phone because I've had similar problems logging on from a computer that is (gasp) connected to the inter-web with wires.
Bain Posted November 23, 2011 Author Report Posted November 23, 2011 Are you touching the Done button or the Log In button? I'm sure it's operator error, but I can't figure out how I'm screwing up.
Steven Hockstein Posted November 23, 2011 Report Posted November 23, 2011 login. I used capital letters to match my original login
kurt Posted November 23, 2011 Report Posted November 23, 2011 yes, hit log in, not Done. If that's not it, I don't know.
Tom Raymond Posted November 23, 2011 Report Posted November 23, 2011 I don't log out, but I occasionally pop in from a different machine. If that 'other' log in has been inactive for long enough it gets booted. Sometimes it takes several attempts to log back in.
davidmcg Posted November 24, 2011 Report Posted November 24, 2011 I had the same problem at first. But after I got my first software update it cleared up. Go figure. I don't understand most of the inner stuff of all of our new tech gizmo's and don't pretend to understand it. Most of the time it works, thats all I know.
ghentjr Posted November 24, 2011 Report Posted November 24, 2011 There is a software update for the 4s available now.
Bain Posted November 25, 2011 Author Report Posted November 25, 2011 There is a software update for the 4s available now. Thanks, I've installed it. Still no luck though . . .
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