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Posted

Usually there is a key cylinder that can be removed from the outside when the door is down. It is typically on garages that do not have access from the house or an exterior door. If the power goes out you can gain access.

Posted

If you looked at the exterior of the door, you would see a keyed lock. After turning the key, the lock can be pulled out of the door. Give it a tug and it will release the trolley from the drive chain and you can manually open the door.

Posted

John - isn't that top track too short? Shouldn't the wheel always be inside the track even when the door is closed?

That's probably why you have to "push in with one hand while you lift with the other".

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