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Showing results for tags 'customer service'.
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Hi TIJ Readers, My favorite articles to write are ones that directly stem from home inspectors' questions. This is one of those articles. An inspector asked us how to approach negative reviews without increasing his liability. Here's our answer. Enjoy! Stephanie P.S. Have a topic you'd li...
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- liability
- risk management
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Hi TIJ Readers! One of the most common topics we're asked to address in our articles, presentations, and one-on-one conversations is report writing. How can home inspectors do it well? To answer this question, we went to several experience home inspectors and asked them for their tips. See what t...
- 15 replies
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- customer service
- report writing
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