Well, I'm surprised. We agree on almost everything, but not on this. First, how do you "pre-qualify" someone that comes in asking for tips and pointers about "what to look for"? They don't know what to look for, and you're going to tell them? Second, how can anyone know anything over the phone? You're going to start telling them about a roof or furnace you haven't seen.....(?).....You're going to advise them on items you have no basis for commenting on....(?)..... Third, the guy is a ball buster. He comes in, asks some questions, a few guys that I know are real smart try to talk to him, and he starts busting their balls. Fourth, he holds out a carrot that if you play his game, he'll write a pretty story about you. mmmmmmmm......uh huh........ Charley, you know better. Les had it as good as anyone. I get this stuff on the other end of my phone, I suddenly get real busy. Be glad that you are self employed as a home inspector, assuming that you are one. You wouldn't survive a day in the corporate world with this kind of mindset.