ShaunMcD

Perhaps some more pertinent info may help: The Propane Fueled Fireplace is a Direct Vent Fireplace. Other: About 3 years ago we installed a Water Softener & we take this water & put it into a portable humidifier that runs 24/7 during the winter. I am now wondering if what we are experiencing may be related to Softened Water Mist Particles evaporating & settling as the White Powder (perhaps combined with Dog Dander from our two Golden Retrievers) - I do NOT remember experiencing this issue prior to using Softened Water in the Portable Humidifier - ANY thoughts/Comments (or) Experiences along these lines ? PS. All of your comments & replies are very much appreciated (Great Website)

Hi Terry Did you ever finalize this matter? We are experiencing the same problem with our Propane Fueled Gas Fireplace (a Regency) We had it cleaned & the same issue continues "WHITE DUST" all over the place on a daily basis Not experienced when we are not using the Gas Fireplace (in the Spring/Summer) I am concerned for our health due to the ongoing dust. To complicate matters we have 2 Golden Retrievers (perhaps some Dander is attributed to them), but this does not answers for the white dust/film that gets on the tables, walls, floors, eye glasses etc... I was hoping you got a solution Note: We have installed a Portable Honeywell Air Cleaner with a pre-filter & a Hepa filter - The dust still gets all over the place - Gas Fireplace has been well maintained over the years - Any help, Comments re- "cause" or a Solution would be appreciated